Bilingual (English & Korean) Sales Operation Specialist
BizFlow•West Falls Church, VA
•$50,000 - $65,000•Onsite
About The Position
BizFlow is seeking a Sales Operation Specialist to join our growing team located in Falls Church, Virginia. This individual will be expected to proactively lead on major work items, including those summarized below. In this role, you’ll work closely with both clients and internal teams to drive efficiency, maintain accurate records, and support revenue growth. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a meaningful impact on both customers and the business, we’d love you to apply!
Requirements
- Demonstrates attention to detail and organizational skills.
- Demonstrates clear and professional written and oral communication skills.
- Identifies and resolves problems in a timely manner, meets deadlines, and develops alternative solutions.
- Interact effectively with all levels of management and other employees.
- Bilingual (Korean & English) is preferred, but not required.
- Prior sales administrative experience is preferred, but not required.
- Maintenance renewal experience is preferred, but not required.
- Invoicing experience is preferred, but not required.
- Microsoft Office, especially excel skill.
- Quickly learn new software and applications.
- U.S. Citizen or Permanent Resident
- Able to pass a standard background check
Responsibilities
- Manage the entire license and maintenance renewal process for customers.
- Create and issue invoices for license renewal and services
- Gather and prepare data for invoices.
- Follow up with customers for collections.
- Maintain records of customers and maintenance contracts.
- Interact with customers for renewal of maintenance contracts.
- Maintain a professional and customer service-oriented environment to promote sales of product licenses.
- Manage weekly reporting, including customer-side requirements and reports for the executive team.
- Support project/professional service including timesheet and charge code management, expense report, monthly financial.
- Coordinate with the sales team on new sales activities.
- Support administrative tasks as needed.
Benefits
- Your growth is supported
- Your ideas are welcome
- Your work makes a direct impact
- Learning and contributing every day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
