Sales & Marketing Spclst

MarineMax•Sturgeon Bay, WI

About The Position

The Sales and Marketing Specialist is responsible for managing the operational aspect of the Sales Department, as well as assisting in the store’s marketing efforts, which could include promotions, customer events, Getaways and boat shows. The Sales and Marketing Specialist will provide excellent customer service to all customers.

Requirements

Enthusiastically embrace the MarineMax values.
Demonstrate effective verbal and written communication skills.
Establish and maintain good working relationships with all levels of the organization and the public.
Use office automation tools to prepare a variety of documents, reports, and records.
Work independently and make sound decisions.
Ability to develop, coordinate, and evaluate complex projects and activities.
Efficiently respond in a calm and effective manner to a variety of demands and projects.
Ability to establish and meet deadlines.
Collection of comprehensive survey information of projects and events.

Nice To Haves

Internal/External customer satisfaction/FANS
Positive working relationship with both internal and external constituents
Ability to work independently
Ensure success of all promotional events

Responsibilities

Manage the operational aspect of the Sales Department.
Assist in the store’s marketing efforts, including promotions, customer events, Getaways, and boat shows.
Provide excellent customer service to all customers.
Assist the sales team with sales events and promotions and prospecting to increase sales.
Invite customers to sales dock and provide sales information, brochures, and publications.
Confer with customers regarding sales, events, or promotions.
Engage in Internet leads and business networking.
Participate in boat shows and other off-site promotions.
Maintain appropriate online listings for all inventory onsite.
Project a professional and knowledgeable image to customers.
Assist with knowledge and training on new sales initiatives.
Establish and maintain good working relationships with all levels of the organization and the public.
Assist with the daily maintenance and organization of inventory onsite.
Demonstrate basic Seamanship skills to assist customers at the marina.
Perform administrative duties to support the sales team.
Assist with local advertising and branding efforts.
Maintain strong vendor relationships with various marketing partners.
Keep current on best practices and emerging technologies and trends within the industry.
Drive social media communications for the store.
Maintain and update the local store Facebook Page.
Plan, develop, and schedule content, create contests and campaigns, interact and engage with customers, and respond to questions.
Arrange for transportation, accommodations, activity equipment, and services personnel during customer events.
Provide customers with event-related brochures and publications.
May lead point-of-interest tour groups.
Coordinate boat video walk-thrus with the General Manager.
Implement/Display all Current OEM & MarineMax POP.
Serve as Liaison to Charitable and Community Events.
Serve as Local Chamber of Commerce/CVB Liaison.
Other duties as assigned.