Sales & Marketing Intern

Up Campus Management LLC•Washington, DC

3h•Onsite

About The Position

Up Campus Management is hiring a part-time Sales and Marketing Intern at The George, a student housing community near George Washington University in Washington, D.C. Reporting to the Property Manager and working with the onsite team, the intern helps lease available apartments, pre-lease for upcoming terms, and support resident renewals. The role offers hands-on experience with the leasing process, from answering prospective residents’ initial questions through helping them complete applications. The intern leads apartment and community tours, follows up with prospects, supports applicants and guarantors with leasing paperwork, and helps verify income and match roommates. The position also supports marketing campaigns, campus and community outreach, social media, digital marketing, and resident events. The role is part-time, non-exempt, and requires at least 15 onsite hours each week at The George. Work takes place in the leasing office and throughout the property, including outdoors during tours and events. Evening and weekend availability and on-call responsibilities are required.

Requirements

High school diploma or equivalent.
One to two years of customer service and sales experience, or experience in student housing.
Strong local connections, such as relationships with student organizations, academic groups, Greek life, or local businesses.
Experience with Entrata or a similar property management system, as well as social media and digital marketing.
Proficiency with Microsoft Office, Windows, and Apple operating systems.
Clear communication, a friendly approach, and attention to detail when balancing tours, follow-ups, and paperwork.
Availability to work at least 15 hours onsite each week, including evenings and weekends, and fulfill on-call responsibilities.

Nice To Haves

Additional coursework in sales, marketing, business, or hospitality.

Responsibilities

Welcome prospective residents, respond to leasing inquiries, and lead tours of apartments and the community.
Follow up with prospects by phone, text, and email to answer questions and help them move forward.
Help applicants and guarantors complete leasing paperwork.
Assist with income verification and roommate matching.
Maintain prospect and application records in Entrata, follow Fair Housing guidelines, and handle resident information confidentially.
Support marketing campaigns and represent The George at campus and community events.
Build relationships with student organizations, academic groups, Greek life, and local businesses to introduce students to the community.
Help with social media, digital marketing, and resident events.
Assist with competitor surveys and track leasing activity, including inquiries, tours, applications, and signed leases.