Sales, Marketing & Executive Coordinator

HEI Hotels & ResortsSan Francisco, CA
Onsite

About The Position

The Sales, Marketing & Executive Coordinator will support the Director of Sales & Marketing, Sales Managers, Marketing team, and General Manager with a wide range of administrative, creative, client-facing, and operational responsibilities. This role is at the center of the action. You will help coordinate client communications, sales proposals, site visits, VIP arrivals, marketing activations, social media content, partnerships, amenities, reporting, and executive projects. The ideal candidate is highly organized, detail-oriented, positive, proactive, and excited to learn the business of luxury hospitality from the inside out.

Requirements

  • Highly organized
  • Detail-oriented
  • Positive
  • Proactive
  • Excited to learn the business of luxury hospitality

Responsibilities

  • Serve as a key point of support between Sales Managers, clients, internal departments, and hotel leadership.
  • Assist with client inquiries, proposals, contracts, presentations, lead assignments, reports, and follow-up communication.
  • Support site visits, client appointments, VIP arrivals, media visits, and partner experiences.
  • Help prepare professional sales materials, presentations, reports, and correspondence.
  • Maintain organized systems for contracts, client files, reports, event orders, and department communication.
  • Partner with internal teams including Front Office, Food & Beverage, Banquets, Housekeeping, Engineering, and Accounting to help ensure a seamless client and guest experience.
  • Assist the General Manager and Director of Sales & Marketing with special projects, presentations, VIP visits, and executive-level communication.
  • Coordinate VIP amenities, personalized guest touches, welcome notes, special requests, and internal communication for high-profile guests and clients.
  • Help ensure that important guest, client, media, and partner experiences are handled with polish, accuracy, and urgency.
  • Jump in where needed to support a collaborative, fast-moving team environment.

Benefits

  • Comprehensive medical plan
  • Free employee meal per shift
  • Discounted public transportation
  • All associate outings
  • Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
  • Vision insurance programs through EyeMed
  • Vacation, Sick and Holiday programs
  • Pet insurance through the ASPCA
  • Supplemental, Spousal and Child Life insurance
  • Short and Long-Term Disability plans
  • 401(k) Savings Plan with matching funds
  • Discounts through our 'YouDecide' and Hotel Room Discount programs
  • Access to earnings through DailyPay
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