Sales & Marketing Coordinator

Four Seasons•Miami Beach, FL

21d

About The Position

The Sales and Marketing Department promotes, sells and books business for the hotel. The teams’ goal is to ensure that the hotel operates at maximum occupancy. The Sales & Marketing Coordinator provides administrative support to the Sales & Marketing team. They follow up on sales leads and inquires, coordinate the planning of amenity arrangements, FAM Trips, Site Inspections , confirm reservations, upgrades and assist the Director of Sales and Sales Managers with any administrative tasks. In addition, the Sales Coordinator provides a variety of reports and maintains multiple informational databases.

Requirements

Excellent telephone manner and ability to communicate with clients and all levels of management.
Strong organizational and self-guided multi-tasking skills.
A solid working knowledge of all MS systems: Word, PowerPoint, Excel and Publisher are required.
Applicants must also have a high attention to detail and the ability to multi-task in a fast paced environment.
A minimum of 1-2 years of experience in a Sales Administrative or a general Administrative role is required.

Nice To Haves

Sales and/or event coordinating experience a plus.
Working knowledge of Delphi and Opera is strongly preferred.
Hospitality Management Degree qualification is preferred, however, not essential with relevant work experience.

Responsibilities

Assist with all office sales efforts, to include responding to general inquiries and client requests.
Liaise with guests, clients and staff on a regular basis.
Assist clients in the absence of the Sales Managers.
Coordinate and assist with customer events.
Coordination of sales appointments, site visit preparation and ability to stand-in on behalf of Sales Managers.
Process and maintain all accounting responsibilities for Managers in accordance with established guidelines and standards, including completion of expense reports.
Provide main telephone coverage for the sales and catering office.