Sales & Marketing Coordinator

Four Seasons Hotels and Resorts•Fort Lauderdale, FL

1d•Onsite

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales. Four Seasons Fort Lauderdale Hotel & Residence is seeking a Sales & Marketing Coordinator to join our energetic Sales team. The Sales & Marketing Coordinator provides administrative support to the Sales & Marketing team. We are looking for individuals who possess a high level of professionalism and integrity while maintaining the confidentiality of the office. A solid working knowledge of all MS systems: Word, PowerPoint, Excel and Publisher are required. Working knowledge of Delphi/Golden and Opera is strongly preferred. Applicants must also have a high attention to detail and the ability to multi-task in a fast-paced environment and is a collaborative team player. The Sales & Marketing Coordinator will hold Four Seasons Service Standards with the highest regard. The ideal candidate is one with aspirations to develop into a managerial role in the future.

Requirements

Completed undergraduate degree from an accredited college/university
Minimum two years of working experience required
Proactive, organized and customer service-oriented
Strong communication and interpersonal skills
Excellent writing skills
Strong analytical and reporting skills, ability to pull data into spreadsheets, graphs, charts and infographics
Experience creating professional sales presentations and marketing materials
Knowledge of Canva
Ability to work effectively under pressure and handle multiple projects/deadlines
Excellent proficiency in PowerPoint, Microsoft Word and Excel is essential
Highly motivated self-starter
Persistent in pursuing business opportunities
Motivated by goal achievement
Likeability
Resilient
Can-do attitude
Strong communication skills
Time Management skills
Organization skills
Leadership skills
Selling through Email and person to person
Rapport developing skills
Reporting and Technical Ability
Telephone prospecting skills
Microsoft 365
Opera
Golden Sales & Catering (Delphi)
Open Table
TravelClick
IDeaS
High level of professionalism and integrity
Maintaining the confidentiality of the office
Solid working knowledge of all MS systems: Word, PowerPoint, Excel and Publisher
High attention to detail
Ability to multi-task in a fast-paced environment
Collaborative team player
Hold Four Seasons Service Standards with the highest regard
US work authorization is required

Nice To Haves

Working knowledge of Delphi/Golden and Opera
Salesforce and/or other CRM database software experience

Responsibilities

General office management including office ordering and invoice paying
Assist with problem-solving technology issues for the office and contact off-site support if needed, work with the Corporate IT “Help Desk” team
Assist with phone coverage, lead catching, scheduling site inspections
Provide sales support for Commercial, Director of Sales, Director of Public Relations, and shared services Sales Managers, focusing on Group and Travel Industry business
Utilize GSC (Golden Sales & Catering) on a daily basis to enter sales leads, enter and update accounts and contacts, maintain customer profiles, enter sales activities
Generate ad hoc sales reports from Salesforce and BI to support Sales & Catering team sales strategy and business objectives
Create sales presentations in PowerPoint utilizing brand approved templates, customizing to deliver impact based on sales objectives
Handle incoming requests from clients and hotels, act as primary client contact when sales team members are out of the office
Facilitate incoming group leads and manage pipeline, handle client requests, and communicate customer needs to hotels
Provide support for customer events as needed
Coordinate logistics for sales appointments and presentations, arranging travel, restaurant reservations, catering orders, updating, and producing final schedule, preparing customer profiles, and reconfirming arrangements