Sales & Marketing Business Analyst

Upsher-Smith Laboratories, LLC•Maple Grove, MN

About The Position

This position is focused on supporting assigned business segment(s) and will perform business and competitive analyses and reporting to inform product and business planning. The Analyst will integrate data from various sources to create analysis and reporting. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the nature of work performed by those in this job and are not an exhaustive list of all duties. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time which reflects management’s assignment of essential functions. At Upsher-Smith, we strive to help improve lives by bringing a variety of medications—both generics and brands—to patients and prescribers. Come join our dynamic pharmaceutical company, which offers challenging career opportunities for personal and professional growth in our offices, in our plants, and in every area in between.

Requirements

A bachelors degree required and a minimum of 3 years of experience in business analytics, with a strong preference of sales and marketing support within the pharmaceutical industry.
Inquisitive, quick learner with demonstrable data analysis skills.
Strong data management skills.
Strong attention to detail, and high-quality standards is critical.
Solid proficiency using Data query and reporting tool, and Microsoft Suite (e.g. Word, Excel, PowerPoint, and Access).
Experience with business software programs, including the Microsoft Office Suite, MicroStrategy or other BI tool (e.g., Cognos, Business Objects), MS Access and other applications necessary to create analyses.
Minimum requirement is demonstrated ability to learn software tools quickly.
Ability to synthesize multi-sourced data and apply in analysis and reporting.
Ability to partner with internal customers and effectively manage customer expectations.
Demonstrated problem solving skills, analytical capabilities, and collaboration skills.
Ability to deal with ambiguity and uncertainty.
Must remain flexible to changing priorities.
Must work well in a team environment and independently.
Able to work cross functionally with multiple departments.
Strong organizational and time management skills, and ability to prioritize competing projects.

Nice To Haves

Pharmaceutical experience a plus.
Experience using pharmaceutical secondary data sources such as IMS, Wolters Kluwer, etc. preferred.
Knowledge of macros / Visual Basic a plus.

Responsibilities

Provide timely, actionable reporting and analytic support for assigned customer accounts/sales teams.
Works cross-functionally across the organization to fully understand business objectives and apply analytics in support of projects.
Support assigned sales teams in goal setting and performance measurement.
Partner with IT to integrate key data sources and leverage BI platforms to facilitate development of actionable reporting / analytics.
Provide timely, actionable reporting and analytic support for assigned customer accounts/sales teams.
Reporting to include ad-hoc and routine reporting / analysis, as well as dashboard design / implementation, and reporting needed for customer business reviews.
Develop and maintain queries as needed to support standardized and/or ad hoc reports to meet business intelligence needs.
Ensure reporting continues to meet needs and modify (or remove) as necessary.
Maintain technical expertise and provide technical resources to other members of the department as needed.
Maintain up-to-date work instruction documentation for key deliverables.
Suggest areas for improvement in internal processes along with possible solutions.
Develop ways to deliver reports in an effective and efficient manner using latest technology.
Identify MicroStrategy / Data Warehouse / Value Centric enhancements related to reporting solutions.
Providing oversight on returns discrepancy management with third party vendor.