Sales Manager (Part Time)

Carters Inc. • West Covina, CA

1d • $21 - $25

About The Position

As a Part Time Sales Manager at Carter’s, you will serve as a welcoming first point of contact for families and help customers find products for children from preemie through size 14. You will develop expertise in Carter’s brands and product features, create a positive and inclusive environment for employees and customers, and model customer service while coaching the store team. You will also lead an assigned business focus area, perform Leader on Duty supervisor responsibilities, address customer concerns, and support operational controls and asset protection. The position requires availability that may include days, nights, weekends, and holidays as scheduled, and physical ability to lift 40 pounds and remain active for extended periods.

Carter’s is a North American retailer of apparel and products for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop, and Little Planet. The company describes its culture as close-knit and focused on caring, teamwork, flexibility, and growth, and offers training and development opportunities for employees.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.
• Positive and solutions-oriented mindset.

Nice To Haves

• A variety of skills and experiences.

Responsibilities

• Become a product and brand expert and help families navigate products from preemie through size 14.
• Welcome customers, provide assistance with product styles, features, and benefits, and maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others to succeed.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions that drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide timely feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree study or English-as-a-second-language learning.
• Professional and personal development, including training and development programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED