Sales Manager (Part Time)

Carter's • Virginia Beach, VA

2d

About The Position

As a part-time Sales Manager at Carter’s, you will be the first face of the brand for growing families, helping customers find products for every stage of their parenting journey. You will foster a welcoming and inclusive environment, develop your product and brand knowledge, and support the success of the store team.

The role includes delivering customer-focused service, coaching team members, leading an assigned business focus area, and carrying out Leader on Duty supervisor responsibilities. You will respond to customer concerns, use feedback to identify opportunities, support customer loyalty programs, and help maintain safety and operational controls.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• A positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert on Carter’s brands and products to help families navigate sizes from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions that drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide timely feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support Asset Protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Training and development programs.
• Professional and personal development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED