Sales Manager (Part Time)

Carter's•Tyler, TX

About The Position

As a Part Time Sales Manager at Carter’s, you will be the first face of the brand for growing families, helping customers navigate important moments in their parenting journey. You will foster a welcoming and inclusive environment, make the most of team members’ skills and talents, and continually build product and brand knowledge for yourself and your team. Carter’s describes itself as the largest North American apparel retailer exclusively for babies and young children, with the Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company emphasizes caring, teamwork, flexibility, growth, training, and development. This role combines customer service, sales-floor leadership, coaching, and operational support. You will model service standards and the omni-channel experience, lead an assigned business focus area, and serve as Leader on Duty by driving results and addressing customer concerns. The position requires lifting up to 40 pounds, frequent bending and other physical activity, extended periods standing or walking, and availability that may include days, nights, weekends, and holidays as scheduled.

Requirements

  • High school diploma or GED.
  • Positive, solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Become a product and brand expert to help families navigate products from preemie through size 14.
  • Greet customers warmly and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and detailed follow-through.
  • Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns promptly and appropriately.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support the store team with Asset Protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to support work-life balance, with operating hours that can accommodate personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree attainment, or English as a second language learning.
  • Professional and personal development, including programs to build skills and support career growth.
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