Sales Manager (Part Time)

Carters Inc.•Merrillville, IN

About The Position

As a Part Time Sales Manager at Carter’s, you will represent the brand to growing families and help customers find products for children from preemie through size 14. You will foster a welcoming, inclusive, and safe environment for customers and employees, build product and brand knowledge, and support the team in delivering consistent customer service across channels. The role includes leading an assigned business focus area, serving as Leader on Duty, responding to customer concerns, coaching and giving feedback to the store team, and supporting sales, customer loyalty, safety, and operational controls. Carter’s describes opportunities for training, development, and career growth, along with schedules intended to support work-life balance.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • Positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become a product and brand expert across Carter’s brands to help families navigate products from preemie through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omnichannel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and follow-through.
  • Perform Leader on Duty supervisory responsibilities, drive results, and respond promptly and appropriately to customer concerns.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Give timely feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize strong performance through positive reinforcement and appreciation.
  • Support asset protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules intended to support balancing work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree study or English-language learning.
  • Professional and personal development, training, and development programs.
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