Sales Manager (Part Time)

Carter's•Johnson Creek, WI

About The Position

As a Part Time Sales Manager at Carter’s, you will serve as a welcoming first point of contact for families shopping for babies and children. You will help customers find products for important milestones and provide guidance about product styles, features, and benefits. The role includes leading by example on the sales floor, coaching team members, supporting store operations, and fostering a positive, safe, and inclusive environment for employees and customers. Carter’s is a North American apparel retailer focused on babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company describes its culture as close-knit and focused on caring, teamwork, flexibility, and growth, and offers training and development opportunities. This position is part-time and requires availability that may include days, nights, weekends, and holidays as scheduled. The job also involves standing or walking for extended periods, climbing a ladder, and lifting up to 40 pounds, with frequent bending, stooping, reaching, pushing, and pulling.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • A positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become a product and brand expert to help families navigate products from preemie through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others to succeed.
  • Lead and execute an assigned business focus area through planning and detailed follow-through.
  • Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide timely feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support the store team with Asset Protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to fit personal activities, within the company’s hours of operation.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program tuition-free GED or bachelor’s degree opportunities, or English as a second language learning.
  • Professional and personal development opportunities.
  • Training and development programs to build skills and support career growth.
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