Sales Manager (Part Time)

Carters Inc. • Rochester Hills, MI

13d

About The Position

As a Part Time Sales Manager at Carter’s, you will serve as a welcoming first point of contact for growing families and help customers find apparel and essentials for children from preemie through size 14. You will foster an inclusive environment, develop product and brand expertise, and help the store team deliver a consistent customer-focused, omni-channel experience.

The role includes leading an assigned business focus area, carrying out Leader on Duty supervisor responsibilities, supporting team performance through coaching and feedback, responding to customer concerns, and helping maintain safe, effective store operations. Availability may include days, nights, weekends, and holidays as scheduled. This role requires the ability to lift up to 40 pounds and to bend, stoop, reach, push, pull, stand, walk, and climb a ladder as needed.

Carter’s describes its culture as close-knit and focused on caring, teamwork, flexibility, and growth. The company offers training and development programs and opportunities to build skills and advance within the company.

Requirements

• High school diploma or GED.
• Positive, solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Become a product and brand expert to help families navigate needs from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide timely feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support Asset Protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program tuition-free GED or bachelor’s degree completion, or English as a second language learning.
• Training and development programs and opportunities for professional and personal growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED