Sales Manager (Part Time)

Carter's•Fairview Heights, IL

About The Position

As a Part Time Sales Manager at Carter’s, you will serve as a welcoming first point of contact for families and help customers find products for children’s needs and milestones. You will foster an inclusive environment, build product and brand knowledge, support the store team, and help deliver a consistent customer experience. The role includes Leader on Duty supervisory responsibilities and executing an assigned business focus area.

Requirements

  • High school diploma or GED.
  • Positive, solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficiency with computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Become an expert on Carter’s brands and products to help families navigate sizes from preemie through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and detailed follow-through.
  • Perform Leader on Duty supervisory responsibilities, drive results, and respond promptly and appropriately to customer concerns.
  • Use customer feedback to identify opportunities and implement actions that drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support Asset Protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Professional and personal development, including training and development programs.
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