Sales Manager (Part Time)

Carters Inc. • York, PA

14d

About The Position

As a Part Time Sales Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find products for children from preemie through size 14. You will develop expertise in Carter’s brands, product styles, features, and benefits, and foster an inclusive, safe, and positive environment for employees and customers. The role includes leading assigned business priorities, coaching and supporting store team members, handling customer concerns, and contributing to sales, customer loyalty, and store operations. Availability may include days, nights, weekends, and holidays as scheduled. This job description is not all-inclusive; duties may change or be reassigned, and management may reasonably alter duties, responsibilities, title, or location.

Carter’s is a North American retailer of apparel and products for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company describes its culture as close-knit and centered on caring, teamwork, flexibility, and growth, and offers training and development programs.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert in Carter’s brands and products to help families navigate children’s sizes from preemie through size 14.
• Greet customers warmly and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide timely feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support Asset Protection through consistent customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance, with hours of operation that can accommodate activities such as classes, workouts, or carpooling.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, which offers an opportunity to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development, including training and development programs and opportunities to build skills and grow in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED