Sales Manager

Warners' Stellian Co.•Kansas City, MO
•Onsite

About The Position

Warners' Stellian is the Midwest's retail appliance specialist, family-owned and operated for over 70 years with 13 store locations. As a Sales Manager, you will lead a high-performing team and create an exceptional customer experience in a fast-paced retail environment. You will oversee daily store operations, coach and motivate your team, and ensure every customer leaves confident in their purchase.

Requirements

  • Strong product knowledge and the ability to anticipate customer needs
  • Excellent communication, sales, and problem-solving skills
  • A flexible, organized, and detail-oriented approach
  • Confidence making fair, customer-focused decisions
  • Ability to work independently and collaboratively
  • Experience supervising or coaching a team

Nice To Haves

  • Appliance sales experience preferred
  • Management experience a plus

Responsibilities

  • Lead daily store operations, including opening/closing and maintaining a clean, well-presented sales floor
  • Support customers and resolve escalated issues with professionalism and care
  • Coach, train, and motivate sales associates to achieve sales and warranty goals
  • Review sales performance, follow up on leads, and ensure accurate pricing and documentation
  • Manage scheduling, staffing, and performance reviews
  • Drive process improvements that enhance the customer and employee experience
  • Make sales, demonstrate products, explain financing/warranty options, complete orders, and ensure smooth delivery or pickup

Benefits

  • Ongoing training and career development
  • Clear career paths
  • Supportive team culture
  • Appliance discounts
  • Competitive Compensation $85,000-$115,000+ annually (base + commission)
  • Health, dental, vision, and short-term disability benefits
  • 401k plan with company match
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