Sales Manager
Community Coffee•Atlanta, GA
•Onsite
About The Position
The Sales Manager is responsible for leading and developing a high-performing sales team to drive growth, achieve key performance indicators (KPIs), and supporting the Company’s strategic objectives. This role oversees day-to-day sales operations at assigned location(s), including staffing, training, financial performance, and customer engagement. The Sales Manager plays a critical role in sales execution, account development, and operational excellence—while fostering a results-driven, safety-focused culture that supports long-term business success.
Requirements
- High school diploma or equivalent required
- 3 years of supervisory experience in a sales environment
- Must be at least 21 years old.
- Acceptable driving record required.
- DOT medical certification required.
- COVID vaccination may be required depending on route or customer requirements.
- Successful completion of a pre-employment physical required.
- Valid driver’s license required
Nice To Haves
- bachelor’s degree in a related field preferred
- CDL may be required depending on location.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and handheld point-of-sale systems preferred.
- Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources
Responsibilities
- Analyzes and controls expenditures to manage profit and loss (P&L) responsibilities.
- Directs sales forecasting activities and reviews and analyzes sales data to set performance goals and promote sales.
- Executes strategies to exceed sales goals, achieve KPIs, and effectively handle customer issues.
- Prepare detailed sales reports outlining volume, potential growth areas, and expansion opportunities.
- Maintains current knowledge of markets, customers, vendors, and competitors to drive business success.
- Directs channel development and coordinates sales distribution, including establishing and assigning territories, quotas, and routing optimization.
- Oversees development and retention of DSD accounts through direct team management.
- Engages primarily with key customers (large, complex, or at-risk accounts) and supports sales representatives in relationship management, deal negotiation, and closure.
- Represents the company at trade association events; may coordinate or lead special events on weekends or evenings.
- Oversees location operations including staffing, training, inventory, financials, systems, and facilities to support revenue and financial goals.
- Manages DSD team activities to meet objectives, including relationship building, performance tracking, issue resolution, and trade show participation.
- Collaborates cross-functionally to support overall company initiatives.
- Builds, develops, and retains a high-performing sales team and ensures succession planning is in place.
- Establishes short- and long-term goals for teams and individuals, leveraging data to optimize performance.
- Participates in daily staff activities and may coordinate route coverage.
- Promotes and enforces safe workplace behaviors and strives to achieve all safety goals.
- Conducts warehouse walkthroughs as needed.
- Supervises staff in accordance with company policies and applicable laws.
- May be asked to perform additional duties, as necessary.
Benefits
- health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
