Sales Manager (Part Time)

Carter's•Fort Worth, TX

About The Position

As a part-time Sales Manager at Carter’s, you will represent the brand to growing families and help customers find products for milestones throughout their parenting journey. You will foster a welcoming, inclusive, positive, and safe environment for employees and customers; develop your product and brand knowledge; and help the store team deliver a consistent service and omni-channel experience. The role includes leading an assigned business focus area, performing Leader on Duty supervisory responsibilities, supporting store operations and asset protection, and coaching and recognizing team members. Carter’s describes itself as the largest North American apparel retailer exclusively for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company highlights its close-knit culture, training and development, and opportunities for employees to grow in their current roles and beyond.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • A positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become a product and brand expert to help families navigate product needs from preemie through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and detailed follow-through.
  • Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly and appropriately.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to fit employees’ lives.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering a tuition-free path to earn a GED or bachelor’s degree, or learn English as a second language.
  • Professional and personal development and training programs.
  • Opportunities to grow in the current role and beyond.
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