Sales Manager (60454)
About The Position
The Sales Manager is responsible for forecasting goals and objectives for the department, striving to meet them, and fostering harmony and teamwork with all other departments. This role involves attending management meetings, assisting the Dealer in forecasting controllable expenses for new and used vehicle departments, and staying compliant with all relevant regulations. The Sales Manager will hire, train, motivate, counsel, and monitor the performance of sales employees, directing and scheduling their activities to enhance the dealership's image and customer satisfaction. Key responsibilities include communicating policies, setting sales objectives, guiding salespeople in setting short and long-range objectives, reviewing performance, developing improvement programs for underperforming staff, and recommending dismissals when necessary. The role also involves conducting sales training meetings, working with salespeople to increase vehicle gross and F&I penetration, ensuring daily work plans are followed, supervising salespeople on planned contact basis, evaluating quarterly gross performance, conducting weekly sales meetings, maintaining accurate sales records, insisting on adherence to the prospecting program, submitting weekly commissions, making used car appraisals, recommending inventory based on market analysis, assisting in closing deals, maintaining vehicle delivery standards, assisting with advertising campaigns, and coordinating departmental functions with Service, Parts, and the business office.
Requirements
- High school diploma or the equivalent.
- Ability to read and comprehend instructions & information.
- Franchise experience.
- Proven track record of leading a team.
- Two years of sales experience.
- Valid in-state drivers license.
- Professional personal appearance.
- Excellent communication skills.
- High performer in gross profit/desking.
Nice To Haves
- Supervisory experience preferred.
Responsibilities
- Forecast goals & objectives for the dept. and strive to meet them.
- Strive for harmony and teamwork with all other depts.
- Attend managers meetings.
- Assist the Dealer in forecasting controllable expense elements for the new & used vehicle depts.
- Understand, keep abreast of, and comply with federal, state, and local regulations that affect new & used vehicles sales.
- Hire, train, motivate, counsel, and monitor the performance of new & used sales employees.
- Direct & schedule the activities of all dept. employees.
- Directs new & used salespeople to enhance the image and customer satisfaction ratings of the dealership.
- Communicate with new & used salespeople to ensure that dealership policies & procedures are understood and followed.
- Set sales & gross objectives for salespeople.
- Guide all salespeople in setting their objectives on a short & long-range basis.
- Review all sales peoples performance as shown on the Daily Sales Operating Control.
- Develop programs of improvement for those salespeople who are failing to reach their objectives.
- Recommend for dismissal any salesperson failing to meet company standards.
- Conduct sales training meetings as directed by the DEALER.
- Work with salespeople on programs that will increase the vehicle gross and increase F&I penetration.
- Ensure that the salespeople plan a days work each day.
- Supervise the salespeople to ensure that they follow their owners on a planned contact basis.
- Evaluate each quarter the gross performance of the salespeople.
- Conduct a weekly sales meeting.
- Keep accurate sales records both daily & monthly.
- Insist that the salespeople follow the company's prospecting program to obtain maximum results.
- Submit WEEKLY commissions to the Office Manager.
- Make used car appraisals.
- Recommend to the Dealer the inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.
- Help salespeople close deals when necessary.
- Maintain standards for the delivery of vehicles to customers.
- Assist Dealer in the development of advertising campaigns and other promotions.
- Coordinate the function of the salespeople with the Service Dept., Parts Dept., and business office.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
