Sales Manager (Part Time)

Carter's•San Bernardino, CA

About The Position

As a part-time Sales Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find apparel and essentials for children from preemie through size 14. You will become an expert in Carter’s brands and products, create a positive and inclusive environment, and support the store team in delivering customer service and achieving business results. The role includes Leader on Duty supervisory responsibilities, coaching team members, addressing customer concerns, and supporting store operations and asset protection. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

  • High school diploma or GED.
  • Positive, solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and follow-through.
  • Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns with timely and appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Give the store team consistent, in-the-moment feedback and raise performance concerns to the Store Manager.
  • Recognize exceptional performance with positive reinforcement and appreciation.
  • Support the store team with asset protection through customer service, safety awareness, and operational controls.
  • Develop product and brand expertise to help families navigate their children’s apparel needs.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Tuition-free GED or bachelor’s degree opportunities through the Advance You Program.
  • Opportunity to learn, build skills, and grow through professional and personal development and development programs.
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