Sales Manager

AccorHotel • Chicago, IL

35d • $63,000 - $65,000

About The Position

You are a natural relator and people person, passionate about selling incredible experiences for your guests. You love networking and especially the thrill of exceeding goals - and it just so happens you’ll be doing just that in an award-winning hotel.

Reporting to the Director, Group Sales, the Sales Manager is responsible for driving both new and repeat business at the hotel.

Requirements

• University/College degree and/or experience in a related discipline preferred
• Strong interpersonal and problem solving abilities
• Guest focused with a passion for service excellence
• Works well under pressure in a fast paced and constantly changing environment
• Ability to multi-task
• Strong selling skills to include negotiation and the closing process
• Knowledge of Opera or Property Manager, Microsoft Office and Windows XP preferred
• Excellent written and verbal interpersonal and communication skills
• Ability to work independently and prioritize responsibilities

Nice To Haves

• Previous leadership experience within hospitality an asset

Responsibilities

• Responsible for booking 10-75 rooms on peak
• Confirm and review function details with clients prior to arrival
• Meet clients prior to departure to ensure all details of the contract were delivered and solicit any future business
• Meet quarterly and annual sales revenue goals
• Thrive within established booking parameters to negotiate new business
• Maintain growth of existing accounts
• Partner with all hotel departments assuring a flawless customer program, specifically Event Services, Banquets, Culinary, and Front Office
• Obtain rooming list details and request deposits where applicable
• Establish parameters and negotiate prices, confirming by written contracts. Ensure all details of the contract are delivered and guests depart satisfied
• Maintain positive relationships with all guests, vendors, colleagues and global sales network
• Solicit group and banquet business through action plan execution
• Participate in customer and promotional events within the hotel and trade related organizations
• Maintain accounts, contact, activity and business details within the appropriate PMS applications
• Prepare weekly, monthly, quarterly and annual reports, as required
• Balance operational, administrative and colleague needs
• Follow departmental policies and procedures
• Follow all safety policies
• Any other tasks that may be assigned

Benefits

• Salary Range: $63,000 - $65,000, plus bonus eligible
• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
• Extended Benefit Package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level