Sales Manager - Homewood Suites - Fort Wayne, IN

PAH Management•Fort Wayne, IN

11d•Onsite

About The Position

At PAH Management, the Sales Manager is responsible for planning, soliciting, booking, and coordinating group room sales to meet/exceed revenue/profit goals. This will be accomplished by achieving the goals and objectives set forth by the Regional Director of Sales and Revenue.

Requirements

At least 4 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience.
Must have previous DOS or Sales Manager experience
Supervisory experience.
Must have a valid driver’s license in the applicable state.
Must be proficient in Windows, company-approved spreadsheets, and word processing.

Nice To Haves

Experience with Delphi, CVENT, Kalibri Labs, STR or STAR reports, Marriott and Hilton sales systems, brand RFP platforms, GDS channels, and hotel property management systems.
Knowledge of revenue management principles, segmentation, pricing, displacement, forecasting, budgeting, and hotel performance reporting.
Previous work experience with Marriott or Hilton brands.

Responsibilities

Solicit, negotiate, and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, networking, etc.) to maximize room revenue to meet/exceed goals.
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Develop and continually enhance relationships with key corporate, business, and industry accounts to maintain and increase our market share.
Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
Abide by Prime Selling Time (PST) and complete the required weekly sales activities.
Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met.
Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue and meet/exceed sales goals.
React to negative trends in the marketplace by implementing blitzes or promotions.
Research and complete the annual brand pricing RFPs by the required date.
Notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure quality experience and enhance future sales prospects.
Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance prospects by utilizing the required CRM software.
Understand all GDS systems.
Prepare and complete accurate end-of-month and annual reporting, according to PAH Management SOPs.
Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested.