Sales Manager (Part Time)

Carters Inc.•Memphis, TN

About The Position

As a Part Time Sales Manager at Carter’s, you will be the first face of the brand for growing families, helping customers choose products for milestones ranging from welcoming a new baby to preparing for the first day of school. You will foster a welcoming and inclusive environment, make use of team members’ skills and talents, and keep yourself and the team informed about product styles, features, and benefits. You will be a product and brand expert, provide customer assistance, model service standards, and coach the store team. The role also includes Leader on Duty supervisory responsibilities, leading an assigned business focus area, responding to customer concerns, supporting asset protection, and helping drive store results. This is a part-time position with availability that may include days, nights, weekends, and holidays as scheduled.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficiency with computers and technology, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • Positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become a product and brand expert across Carter’s brands, helping families find products from preemie through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omnichannel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and follow-through.
  • Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns promptly and appropriately.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide timely feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support asset protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to accommodate work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, which offers an opportunity to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Professional and personal development, training, and development programs.
  • Opportunities to build skills and grow in the current role and beyond.
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