Sales Manager (Part Time)

Carter's • Fairlawn, OH

11d

About The Position

As a Part Time Sales Manager at Carter’s, you will be a welcoming first point of contact for growing families and help customers find products for their children’s needs and milestones. You will build expertise in Carter’s brands and products, provide excellent customer service, foster a positive and inclusive environment, and lead and coach the store team. The role includes Leader on Duty responsibilities, execution of assigned business priorities, responding to customer concerns, supporting operational controls and asset protection, and helping drive store results. The position requires scheduled availability that may include days, nights, weekends, and holidays, along with the ability to perform physical store duties.

Requirements

• High school diploma or GED.
• Positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• A variety of skills and experiences.

Responsibilities

• Become a product and brand expert across Carter’s brands and help families navigate products from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Lead and execute an assigned business focus area through planning and follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and resolve customer concerns in a timely and appropriate manner.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to fit personal life and activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development and training programs.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED