Sales Manager (Part Time)

Carter's • Pottstown, PA

21h

About The Position

As a part-time Sales Manager at Carter’s, you will be a brand representative and leader, welcoming families and helping them find products for children from preemie through size 14. You will foster a welcoming, inclusive, and safe environment for customers and employees while developing product and brand expertise and coaching the store team. The role includes leading an assigned business focus area, serving as Leader on Duty, supporting customer service and sales results, and helping maintain store safety and operational controls.

Carter’s is a North American apparel retailer for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company describes a close-knit culture centered on caring, teamwork, flexibility, and growth, with training and development opportunities for employees.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert on Carter’s brands and products to help families shop for children from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns with timely, appropriate resolutions.
• Use customer feedback to identify opportunities and take action to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to fit employees’ lives, with hours of operation that can accommodate personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development, including training and development programs and opportunities to build skills and grow.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED