Cog Railway - Sales Manager

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

8d•Hybrid

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. Are you goal driven, passionate about sales and enjoy building relationships? If so, you may be a great fit as our next COG Railway Sales Manager. As a member of the Cog Railway Team, this position will research, prospect, develop and contract groups of 25+ people for The Broadmoor Manitou & Pikes Peak Cog Railway and The Broadmoor Seven Falls. Responsibilities will include making sales calls, qualifying leads, developing proposals, site inspections, contracting and definite booking turnover to the reservations managers. This position will work with existing accounts to maintain good relationships, develop referrals and will prospect to generate new leads and business. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

Requirements

High school diploma or GED.
One to two years’ experience in sales preferably in the tourism/hospitality and attractions industry.
Enthusiastic, friendly, and energetic team member who works well with others
Must be highly organized and meticulous with detail
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to multitask and prioritize tasks when there are conflicting priorities.

Nice To Haves

Experience in the tourist railway industry preferred.

Responsibilities

Research, prospect and develop leads regarding group reservations and logistical requirements of the group and issue a proposal within 24 hours of developing a viable lead
Demonstrate ability to make efficient and effective decisions in fast-paced environments.
Attend sales conferences as necessary
Ability to greet and direct large groups from busses to the train
Establish strong relationship with the Broadmoor conference team
Identify sales opportunities through local websites and events
Create customized offers based on demographics and seasonal trends in order to drive revenue growth
Sell trains seats and park admission at preferred group rates
Utilize Sales Force to track all business leads
Coordinate site visits focusing on owned assets including Seven Falls and Broadmoor Outfitters
Understand Cog Railway operations (parking, retail, trains operations) and Seven Falls park operations (parking, retail, food and beverage and park operations) to provide groups clarity on how to maximize their experiences
Become familiar with RocketRez ticketing and reservation system to understand availability for groups for both operations
Have a working knowledge of available items to upsell to maximize Cog Railway and Seven Falls revenue, including retail, food and beverage and transportation options
Work with Broadmoor sales team to develop relationships with resort groups and provide the Cog Railway and Seven Falls as recreational options to the group while on site
Solicit other hotel and resorts in the area to offer the Cog Railway and Seven Falls group options to their group guests
Attend local events and tradeshows as assigned to develop new business opportunities
Attend all departmental meetings and activities, including Broadmoor sales teams meetings.
Willingness to work in a fast-paced, team-oriented environment
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
Offer 5 star and 5 diamond standards while offering above and beyond services to all new and existing employees.