Sales Manager (Part Time)

Carters Inc.•Allen Park, MI

About The Position

As a Part Time Sales Manager at Carter’s, you will represent the brand to growing families and help customers navigate parenting milestones by sharing product knowledge and assisting with their needs. You will foster a welcoming, inclusive, positive, and safe environment for employees and customers, while coaching team members and supporting store results. The role includes Leader on Duty supervisory responsibilities, customer service, sales execution, customer loyalty, and operational and asset protection support.

Requirements

  • High school diploma or GED.
  • Positive, solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Become an expert in Carter’s brands and products, helping families find items from preemie sizes through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine focus on customers on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and detailed follow-through.
  • Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to improve results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide timely feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on company brands.
  • Referral bonuses.
  • Advance You Program opportunities to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Professional and personal development, training, and development programs.
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