Sales Manager (Part Time)

Carter's•Chillicothe, OH

About The Position

As a part-time Sales Manager at Carter’s, you will be a brand representative for growing families, helping customers find products for the many milestones in a child’s life. You will foster a welcoming and inclusive environment, develop product and brand expertise, and educate yourself and the store team about product styles, features, and benefits. The role includes supporting customers on the sales floor, coaching store team members, leading an assigned business focus area, and performing Leader on Duty supervisor responsibilities. You will help drive results, address customer concerns, build customer loyalty, and support asset protection, safety, and operational controls. The position requires availability that may include days, nights, weekends, and holidays as scheduled, as well as the ability to meet the listed physical demands. Compensation ranges from $13.25 to $16.75 per hour, based on experience and location.

Requirements

  • High school diploma or GED.
  • Positive, solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficiency with computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Become a product and brand expert to help families navigate needs from preemie sizes through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omnichannel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and detailed follow-through.
  • Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns with timely and appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support asset protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to help balance work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, which can help employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Professional and personal development, including development programs to grow in the current role and beyond.
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