Sales Manager (Part Time)

Carter's•Green Bay, WI

About The Position

As a Part Time Sales Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find products for children from preemie sizes through size 14. You will be a product and brand expert, support a positive and inclusive store environment, and lead team members in delivering strong customer service and an omnichannel experience. The role includes Leader on Duty supervisory responsibilities, executing assigned business priorities, responding to customer concerns, and supporting store results and operations. Carter’s describes its culture as close-knit and focused on caring, teamwork, flexibility, growth, and investing in employee training and development. This job description is not all-inclusive, and duties, responsibilities, title, or location may be changed or reassigned by management.

Requirements

  • High school diploma or GED.
  • Positive, solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks simultaneously.
  • Proficiency with computers and technology, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • A variety of skills and experiences.

Responsibilities

  • Become an expert on Carter’s brands and products to help families navigate children’s sizes from preemie through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omnichannel experience while coaching team members.
  • Lead and execute an assigned business focus area through planning and follow-through.
  • Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Give team members consistent, in-the-moment feedback and raise performance concerns to the Store Manager.
  • Recognize strong performance through positive reinforcement and appreciation.
  • Support Asset Protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to support work-life balance, with hours of operation that may accommodate personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
  • Training and development programs.
  • Professional and personal development opportunities.
  • Development programs to support growth in the current role and beyond.
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