Sales Manager (Part Time)

Carter's•Denham Springs, LA

About The Position

As a Part Time Sales Manager at Carter’s, you will be the first face of the brand for growing families, helping customers find products for the many moments in their parenting journey. You will foster a welcoming and inclusive environment, make the most of team members’ skills and talents, and continually educate yourself and the team about product styles, features, and benefits. You will become an expert in Carter’s brands and support families shopping for children from preemie through size 14. Carter’s is a North American apparel retailer for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company describes its culture as close-knit and centered on caring, teamwork, flexibility, and growth, and offers training and development opportunities. This role includes Leader on Duty supervisory responsibilities, coaching and feedback for the store team, customer service, and support for store operations and asset protection. The position requires the ability to lift 40 pounds and perform frequent bending, stooping, reaching, pushing, and pulling, as well as standing or walking for extended periods and climbing a ladder. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • Positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become a product and brand expert to help families navigate needs from preemie through size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others to succeed.
  • Lead and execute an assigned business focus area through planning and detailed follow-through.
  • Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to support work-life balance, with hours of operation that can accommodate personal activities.
  • Mental health benefits.
  • 30% discount on company brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree study, or English as a second language learning.
  • Professional and personal development, training, and development programs.
  • Development programs to support growth in the current role and beyond.
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