Sales Manager (Part Time)

Carters Inc. • Mebane, NC

3d

About The Position

As a part-time Sales Manager at Carter’s, you will welcome customers and support families as they shop for children’s apparel and essentials. You will foster an inclusive environment, build product and brand expertise, and help customers understand product styles, features, and benefits. The role includes leading by example on the sales floor, coaching team members, executing an assigned business focus area, and serving as Leader on Duty to drive results and address customer concerns. You will also support customer loyalty, team performance, asset protection, safety, and operational controls.

Carter’s is a North American retailer of apparel and products for babies and young children, with Carter’s, OshKosh B’gosh, Skip Hop, and Little Planet brands. The company describes a close-knit culture and offers training and development opportunities. This position requires availability that may include days, nights, weekends, and holidays as scheduled, and the ability to perform the listed physical activities.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become a product and brand expert to help families navigate sizes from preemie to size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Give the store team consistent, in-the-moment feedback and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to fit personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering the opportunity to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development, training, and development programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED