Sales Manager

Algonquin Resort • Toronto, ON

14d • CA$68,000 - CA$75,000 • Onsite

About The Position

As the Sales Manager, Corporate, SMERF & Associations, you will be responsible for proactively generating new business opportunities, growing market share, and driving revenue production for the hotel. This role requires an energetic and results-driven sales professional who actively prospect new accounts, develop strategic relationships, and identify opportunities within the Corporate, SMERF (Social, Military, Educational, Religious & Fraternal) and Association segments. The ideal candidate will possess strong knowledge of the downtown Toronto market, maintain a robust network of industry contacts, and demonstrate a proven ability to prospect, negotiate, and close business in a highly competitive environment.

Requirements

• A minimum of 2 years of hotel sales management experience, preferably in the group segment and within upscale hotels.
• Proven track record of proactive prospecting, account development, and successful new business generation.
• Proficiency in computer software including Delphi sales software, Microsoft Office Suite, and Salesforce.
• Exceptional organizational skills with acute attention to detail.
• The capability to translate vision into actionable strategies that benefit the hotel.
• Diplomacy in handling challenging situations and individuals while maintaining professionalism.
• Adaptability to rapidly changing market dynamics and needs.
• Demonstrated strong selling skills and alignment with the Kimpton Culture.

Nice To Haves

• Bachelor’s degree in Hospitality/Tourism Management, Business, or a related field of study is preferred.
• Strong working knowledge of the downtown Toronto hospitality market will be an asset, competitive landscape, key demand generators, and industry trends is highly preferred.

Responsibilities

• Proactively solicit and secure new Corporate, SMERF and Association business through direct sales efforts, prospecting, networking, referrals, sales calls, and industry engagement while promptly responding to inbound opportunities received through Cvent, Delphi and other channels.
• Proficiently leverage Salesforce tools for managing the sales pipeline and contract management.
• Conduct regular outside sales calls, client meetings, networking events, trade shows, industry functions, and site inspections to generate new business and strengthen existing client relationships.
• Successfully achieve or exceed individual pace/production goals based on assigned markets.
• Aggressively pursue new account acquisition while growing existing accounts through strategic account management, targeted prospecting, sales blitzes, and relationship-based selling.
• Develop and execute market-specific sales plans and networking strategies that increase hotel visibility, market penetration, and revenue generation.
• Collaborate with the operations and catering teams to ensure the flawless execution of group events.
• Stay informed about our competitive landscape and make recommendations for sales, pricing, service, and product enhancements to maintain our competitiveness.
• Build and maintain strong relationships with Corporate Travel Managers, Meeting Planners, Association Executives, SMERF decision-makers, destination partners, community organizations, and industry stakeholders to increase market share and hotel visibility.
• Successfully and consistently achieve minimum weekly sales activities requirements.
• Track all weekly sales activities including goal-to-current production status using Delphi.
• Coordinate and conduct impactful hotel presentations, site inspections, familiarization tours, and client events designed to secure new business opportunities.
• Travel as needed, to complete personal sales calls and presentations to customers within your discipline/ region.
• Develop and execute strategic sales action plans targeting Corporate, SMERF and Association business segments to achieve annual revenue objectives.
• Build creative proposals.
• Negotiate and execute contracts that are fair and profitable.
• Some travel may be required.
• Other duties as assigned by General Manager and Reporting Manager

Benefits

• A reasonable estimate of the current range is $68,000 to $75,000 (salary + performance-based bonus for eligible positions).
• You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
• People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process.
• InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level