Sales Manager - Hilton Baltimore Inner Harbor

Hilton•Baltimore, MD
•$65,000 - $75,000•Onsite

About The Position

As a Sales Manager, you will generate and manage group sales opportunities while building strong client relationships and driving revenue across a variety of market segments. The ideal candidate will have hotel group sales experience, a proven track record of success in any market segment, and a passion for engaging with clients, responding with urgency, and turning opportunities into business. Highly collaborative, proactive, and results-driven, you’re not just generating and managing group sales, you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

  • Hotel group sales experience
  • Proven track record of success in any market segment
  • Passion for engaging with clients
  • Responding with urgency
  • Turning opportunities into business
  • Highly collaborative
  • Proactive
  • Results-driven

Responsibilities

  • Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals
  • Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability
  • Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals
  • Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue
  • Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system
  • Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Benefits

  • 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support through dedicated caregiving concierge services
  • Crisis concierge for practical support and emotional care during times of loss
  • Mental health resources through Employee Assistance Program (EAP) offering free counseling and support
  • Generous paid time off (PTO)
  • Health & welfare benefits including health plans, dental cleanings, and glasses
  • Retirement plans
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