Sales Manager - STORE NAME

Warby Parker•Los Angeles, CA

4d•Onsite

About The Position

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. This role plays an integral part in shaping and driving Warby Parker Retail.

Requirements

Steeped in Retail experience, with 1+ year in a management position
Equipped with exceptional interpersonal skills
Backed by managerial experience in sales or operations at a complex, customer-focused retailer
A self-starter with an entrepreneurial spirit
Eager to learn new skills
An upbeat and empathetic team player
Driven to do what it takes to be a top performer time and time again-and help your teammates reach their targets along the way
Able to bring a positive, fun energy to the workplace, even when working long hours
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

Communicate Warby Parker's values and brand philosophy to customers
Own troubleshooting for our point-of-sale system
Oversee the store's inventory management procedures
Develop new processes that improve Warby Parker's ability to serve customers and optimize their shopping experiences
Manage and implement daily zoning schedules
Open and close the store
Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
Direct a team of 8-10 team members, consistently demonstrating what great service looks like
Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
Assist with new hire on-boarding and ongoing training
Treat all of our customers with respect and cultivate an inclusive, service-minded work culture

Benefits

Comprehensive compensation package that includes a competitive base salary/hourly rate and variable compensation for eligible employees
Eligible for overtime pay if required to work more than 40 hours in a workweek (non-exempt employees)
Health, vision, and dental insurance (full-time employees)
Life and AD&D Insurance (full-time employees)
Paid sick leave (full-time and part-time employees)
Paid Holidays (full-time employees)
Vacation days per year (full-time employees)
Retirement savings plan (401(k)) (full-time employees)
Parental leave (non-birthing parents included) (full-time employees)
Short-term disability (full-time employees)
Employee Stock Purchase Plan (full-time and part-time employees)
Employee Assistance Program (EAP) (full-time and part-time employees)
Bereavement Support (full-time employees)
Optical Education Reimbursement (full-time employees)
Free eyewear (full-time and part-time employees)