Sales Manager (Part Time)

Carters Inc.•Houston, TX

About The Position

The Part Time Sales Manager serves as a welcoming first point of contact for families shopping Carter’s brands. The role leads by fostering an inclusive environment, supporting and developing the store team, and building knowledge of product styles, features, and benefits. The Sales Manager provides customer assistance, models service standards and omnichannel experiences, and helps families find products for children from preemie sizes through size 14. The position also leads an assigned business focus area, performs Leader on Duty supervisor responsibilities, addresses customer concerns, and supports sales results, customer loyalty, asset protection, safety, and store operations. Availability may include days, nights, weekends, and holidays as scheduled. The work involves standing or walking for extended periods, climbing a ladder, and lifting up to 40 pounds with frequent bending, stooping, reaching, pushing, and pulling.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • Positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become a product and brand expert to help families navigate products from preemie to size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and omnichannel experiences while coaching others.
  • Lead and execute an assigned business focus area through planning and detailed follow-through.
  • Perform Leader on Duty supervisor responsibilities, drive results, and respond promptly to customer concerns with appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions that drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide timely feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support Asset Protection through consistent customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree completion, or English as a second language learning.
  • Professional and personal development, training, and development programs.
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