Sales Manager

Marriott•Dania Beach, FL

4d•$75,000 - $90,000

About The Position

The Senior Sales Manager handles incoming leads from the "high impact" market and maximizes revenue through actively upselling each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product by aligning customer preference with brand integrity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards.

Requirements

Bachelor’s degree or equivalent experience.
2 years sales experience (1 year in hospitality or related field)
Negotiation skills.
Business communication skills.
Conflict management skills.
Read, write, and speak English fluently.
Willing to relocate.
Understanding/knowledge of computers.
Present a professional appearance and confidence.
Ability to execute a Sales and Marketing Plan to enhance revenue.
Creativity in designing events.
Ability to direct/motivate team to meet and exceed goals.
Time management skills.
Ability to communicate effectively with public and other employees.
No employee will pose a direct threat to the health/safety of self or others.

Responsibilities

Deliver the best service, quality and value to every customer, every time.
Maintain customer satisfaction as the driving philosophy of the business.
Personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs.
Commit to satisfying every guest.
Level of service provided to major accounts and groups meet or exceed customer expectations.
Manage people according to Davidson’s values.
Maintain a positive, cooperative work environment between staff and management.
Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs.
Help to develop management talent by acting as a mentor for others.
Ensure employees fully understand performance standards, review process, and reward successes.
Train employees to increase level of customer sales and service skills on an ongoing basis.
Know the department operating standards and consistently meet those standards; including set up and maintaining an approved filing system, keep clients information organized according to standards, etc.
Meet deadlines and respond to corporate, CVB and system sales leads in a timely manner.
Require little to no supervision.
Seek out assignments to improve the Sales department.
Analyze the hotel’s demand segments, sources of business for each, and manages pricing and rooms inventory to maximize revenues and profits.
Know the principle competition for each segment and leverage hotel’s relative strengths against each.
Identify and effectively react to major revenue opportunities on an ongoing basis.
Accurately forecast revenues and profit potential from accounts and groups within acceptable variance levels.
Meet or exceed sales goals for group bookings/corporate accounts, new leads, contacts and number of weekly sales calls.
Maintain effective involvement with key community organizations.
Demonstrate effective sales skills to obtain maximum RevPAR.
Demonstrate positive leadership characteristics, which inspire employees.
Ensure proper billing.
Maintain good working relationships with other departments, employees and guests.
Maintain professional relationships with customers in order to continue to re-book their business and penetrate business opportunities