Sales Manager (Part Time)

Carters Inc.•Joplin, MO

About The Position

As a part-time Sales Manager at Carter’s, you will represent the brand to families and help customers find products for children from preemie through size 14. You will create a welcoming, inclusive environment, build product and brand knowledge, and coach the store team to deliver consistent customer service and an omni-channel experience. The role includes leading an assigned business focus area, performing Leader on Duty supervisory responsibilities, responding to customer concerns, and supporting sales, loyalty, safety, and operational goals. Carter’s describes itself as the largest North American apparel retailer exclusively for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company emphasizes a close-knit culture, teamwork, flexibility, training, and development. Duties may be changed or reassigned at management’s discretion, and the employee may be asked to perform duties not listed.

Requirements

  • High school diploma or GED.
  • Positive, solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Become a product and brand expert across the company’s brands to help families navigate children’s clothing sizes from preemie to size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and detailed follow-through.
  • Perform Leader on Duty supervisor responsibilities, drive results, and respond promptly and appropriately to customer concerns.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Give timely feedback to store team members and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support Asset Protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on company brands.
  • Referral bonuses.
  • Advance You Program tuition-free GED or bachelor’s degree opportunities, or English as a second language learning.
  • Professional and personal development.
  • Development programs to support growth in the current role and beyond.
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