Sales Manager (Part Time)

Carter's•Lake George, NY

About The Position

As a part-time Sales Manager at Carter’s, you will be a welcoming first point of contact for growing families and help customers find products for children throughout their parenting journey. You will serve as a brand and product expert, foster an inclusive environment for customers and employees, and coach the store team to deliver consistent service and omni-channel experiences. The role includes Leader on Duty supervisory responsibilities, execution of an assigned business focus area, responding to customer concerns, and supporting store results and operations. Compensation ranges from $17.75 to $21.75 per hour, based on experience and location.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • A positive, solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become a product and brand expert across Carter’s brands and help families navigate products from preemie through size 14.
  • Greet customers warmly and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others.
  • Plan and execute an assigned business focus area, following through on details.
  • Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions that drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support Asset Protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to fit personal activities, with operating hours that allow for work-life balance.
  • Mental health benefits.
  • 30% discount on company brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree study, or English as a second language learning.
  • Professional and personal development, training, and development programs.
  • Development programs to grow in the current role and beyond.
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