Sales Manager - Joybird

La-Z-Boy • Dallas, TX

9h • Onsite

About The Position

A pivotal leader responsible for driving sales growth and fostering a high-performing sales team. The role involves executing personal and store sales initiatives to achieve revenue targets, while consistently upholding the company’s ethos of prioritizing people, optimizing processes, delivering exceptional products, and reinforcing the brand’s core values. This position plays a crucial role in elevating the store's sales performance and contributing to the overall company success and is held to the highest standards of ethics, integrity, and professionalism. Joybird isn't just about furniture—it's about creating one-of-a-kind designs for every home. We've redefined how people bring their spaces to life, and now we're looking for a sales-driven leader who shares that same passion for design, customer experience, and delivering exceptional results. This is your opportunity to combine your talent for selling with your ability to lead. As a Sales Manager, you'll drive your own sales performance while partnering with the Store Manager to coach, develop, and inspire a high-performing team.

Requirements

• Bachelor’s Degree or 5 years of industry experience with 1-3 years in a business unit with retail management emphasis, or equivalent
• Proficient in Microsoft Office 265, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
• Ability to work the schedule and hours dictated by the business needs, to include evenings, weekends and holidays.

Nice To Haves

• Previous retail sales leadership, key holder, or supervisory experience preferred.
• Experience in luxury retail, home furnishings, or design-focused sales is a plus.
• Experience managing in a retail environment with a strong focus on sales.
• Strong business acumen
• Advanced interpersonal skills, communication skills & experience in building effective relationships.

Responsibilities

• Delivering an elevated, consultative sales experience for every customer.
• Creating inspiring spaces with premium furniture and thoughtfully curated décor.
• Leading by example on the showroom floor while consistently achieving personal sales goals.
• Supporting the Store Manager by coaching and motivating the sales team to exceed performance goals.
• Helping onboard, develop, and mentor team members while fostering a collaborative, customer-first culture.
• Assisting with daily store operations and ensuring the showroom reflects Joybird's modern, elevated brand.
• Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
• Champion and role model the selling process by overseeing the interaction on sales floor and evaluating team performance.
• Ensure staff deliver exceptional customer service, building long-term relationships that enhance customer loyalty and satisfaction.
• Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture that aligns with the company values.
• Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment.
• Champion the delivery of a branded customer experience, ensuring that the store layout, product presentation, and employee interactions align with brand guidelines.
• Develop comprehensive expertise in the full Joybird product catalog to deliver personalized styling guidance and tailored product recommendations that align with each customer’s unique needs, preferences and space.
• Assist Store Leader with scheduling and payroll to effectively meet the needs of the business and company expectations.
• Resolve customer concerns and other issues that may interfere with efficient sales operations.
• Support planning and executing sales promotion and events.
• Ensure proper execution of all existing and new systems and administrative procedures.
• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.
• Responsible for opening and closing the store in accordance with company procedures.
• Ensure cash handling reconciliation and adherence to all company cash management policies, as applicable.

Benefits

• Competitive base pay plus unlimited commission.
• A sleek, modern showroom that feels more like a design gallery than a retail store.
• Ongoing training in luxury sales, leadership development, interior trends, and design consultation.
• Exclusive employee discounts so your own space turns heads.
• A collaborative culture that values creativity, leadership, and career growth.
• The opportunity to grow with a brand that's redefining modern home furnishings.
• Health Insurance through Blue Cross/Blue Shield
• Optum for Prescriptions
• In-Network Dental and Vision Insurance
• Paid Time Off
• 401k with match!
• Disability Insurance
• Life Insurance and AD&D
• Paid Bonding Leave
• Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free
• Tuition Reimbursement (may receive up to $5,250 per calendar year)
• Employee Assistance Program (Free to all employees!)
• Counseling sessions
• Financial and legal resources
• 9-11 paid holidays each year
• two weeks’ prorated vacation as a new hire
• either personal time (non-exempt only) or state mandated sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level