Sales Manager

Stonebridge Hospitality Associates•New York City, NY

19d•$75,000 - $85,000•Onsite

About The Position

Courtyard New York Times Square West is seeking an experienced and results-driven Sales Manager to develop and manage Tour & Travel and leisure travel accounts. This role is responsible for driving group room nights, enhancing market penetration, and building strong relationships with tour operators, travel agents, and destination management companies (DMCs). The ideal candidate has a strong understanding of the New York City tour and travel market, proven negotiation skills, and a passion for hospitality sales.

Requirements

Minimum 2–3 years of hotel sales experience, preferably in tour & travel or leisure segments
Strong knowledge of the New York City tour and travel market
Proven track record of meeting or exceeding sales goals
Excellent negotiation, communication, and presentation skills
Ability to build long-term relationships and close business effectively
Strong organizational skills with attention to detail and follow-through
Strong understanding of sales principles and strategies for generating new business.
Excellent communication and interpersonal skills for building client relationships and interacting with internal teams.
Proficiency in Microsoft Office and CRM systems for reporting and tracking sales performance.
Ability to work independently, take initiative, and manage time effectively.

Nice To Haves

Experience with Marriott systems and brand standards
Existing relationships with tour operators or international travel partners
Experience handling series business and high-volume tour accounts

Responsibilities

Develop, solicit, and manage tour & travel and leisure group accounts to maximize room revenue and market share
Proactively prospect new tour operators, travel agencies, and wholesalers with a focus on domestic and international markets
Negotiate group contracts and series business in alignment with property pricing strategies
Maintain strong, ongoing relationships with existing accounts through regular sales calls, site inspections, tradeshows, and client entertainment
Collaborate with Revenue Management and Operations teams to ensure accurate forecasting and optimal inventory utilization
Prepare and manage account production reports, pace reports, and market segmentation analysis
Participate in travel industry events, familiarization tours (FAMs), and sales calls as needed
Ensure timely and accurate use of CRM systems (e.g., Delphi/CI, Salesforce, or similar)
Represent the hotel in a professional manner consistent with brand standards and service culture
Prepare and present sales call reports, internal sales reports, and other documentation as required
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.