Sales Manager (Part Time)

Carter's • Clifton, NJ

2d

About The Position

As a Part Time Sales Manager at Carter’s, you will be the first face of the brand for growing families, helping customers find products for moments ranging from welcoming a new baby to preparing for the first day of school. You will foster a welcoming and inclusive environment, develop the skills and talents of your team, and continually build knowledge of product styles, features, and benefits.

You will serve as a product and brand expert, deliver a genuine customer-focused sales floor experience, coach team members, and lead an assigned business focus area. As Leader on Duty, you will drive results and address customer concerns with timely, appropriate resolutions. You will also use customer feedback to identify opportunities, build customer loyalty through company-sponsored programs, support asset protection, and recognize strong performance.

Carter’s is a North American retailer of apparel and products for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company describes its culture as close-knit and focused on caring, teamwork, flexibility, and growth, with training and development opportunities for employees.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed.
• Ability to bend, stoop, reach, push, and pull frequently.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• A positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become a product and brand expert to help families navigate needs from preemie sizes through size 14.
• Welcome customers and help them understand product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns promptly and appropriately.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to fit employees’ lives.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree opportunities, or English as a second language learning.
• Professional and personal development, including training and development programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED