Sales Manager (Part Time)

Carter's•Joplin, MO

About The Position

As a part-time Sales Manager at Carter’s, you will be a first point of contact for growing families and help customers find products for children from preemie through size 14. You will foster a welcoming, inclusive, and safe environment for customers and employees, build product and brand expertise, and support the team through coaching and feedback. In the Leader on Duty role, you will help drive results, respond to customer concerns, and support store operations and asset protection.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • A positive and solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become an expert on Carter’s brands and products to help families navigate every moment from preemie to size 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and detailed follow-through.
  • Perform Leader on Duty supervisor responsibilities by driving results and resolving customer concerns promptly and appropriately.
  • Use customer feedback to identify opportunities and implement actions that drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide timely feedback to store team members and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support asset protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to fit personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree opportunities or English as a second language learning.
  • Professional and personal development and training programs.
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