Sales Manager-Hudson Yards
About The Position
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. The ideal candidate for this role will be responsible for a range of duties including elevating client experiences, nurturing client relationships, and providing solutions to client needs. This candidate is required to have a bachelor’s degree, along with 4-5 years of experience in a luxury retail environment. Additionally, prior supervisory experience is required, as well as the ability to motivate teams and quickly resolve sales-related issues. Strong selling and closing skills are essential, along with proficiency in Excel and Word. The candidate should also be comfortable with travel and have strong networking abilities, particularly with high-profile events. Fluency in a foreign language relevant to the market is preferred. Excellent communication, problem-solving, and interpersonal skills are also key attributes we are seeking in this role.
Requirements
- Bachelor’s degree
- 4-5 years of experience in a luxury retail environment
- Prior supervisory experience
- Ability to motivate teams
- Ability to quickly resolve sales-related issues
- Strong selling and closing skills
- Proficiency in Excel and Word
- Comfortable with travel
- Strong networking abilities, particularly with high-profile events
- Excellent communication skills
- Excellent problem-solving skills
- Excellent interpersonal skills
- Valid work authorization for employment in the USA
Nice To Haves
- Fluency in a foreign language relevant to the market
Responsibilities
- Collaborate with the Boutique Director to support and guide the sales team in all aspects of sales, maintaining a strong presence on the sales floor.
- Assist the team in achieving performance goals through feedback, coaching, and successful sales closures.
- Support the team in developing client relationships and prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume.
- Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention.
- Ensure the delivery of excellent customer service, elevating the boutique experience to drive sales growth.
- Assist Boutique Director in supporting and guiding the team in all aspects of operations including policy & procedures and corporate directives.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings accounts
- Flexible spending accounts
- Life insurance
- Disability benefits
- 401(k) with employer match
- Paid time off
- Wellness reimbursement benefit
- Employee assistance program
- Volunteer days off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
