Sales Manager (Part Time)

Carter's•Middleton, WI

About The Position

As a Part Time Sales Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find products for every stage of a child’s journey. You will foster an inclusive environment, develop product and brand expertise, and support the store team through coaching, feedback, and leadership on the sales floor. You will also take responsibility for an assigned business focus area, help resolve customer concerns, and support customer service, safety, and operational controls.

Requirements

  • High school diploma or GED.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Proficient computer and technology skills, including Outlook, Excel, and web navigation.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • A positive, solutions-oriented mindset.
  • A variety of skills and experiences.

Responsibilities

  • Become a product and brand expert across Carter’s brands, helping families navigate sizes from preemie to 14.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omni-channel experience while coaching others.
  • Lead and execute an assigned business focus area through planning and follow-through.
  • Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
  • Use customer feedback to identify opportunities and implement actions to drive results.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support asset protection through customer service, safety awareness, and operational controls.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree attainment, or English as a second language learning.
  • Professional and personal development and training programs.
  • Development programs to support growth in the current role and beyond.
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