Sales Manager

Wise Auto Group•Vallejo, CA
•Onsite

About The Position

Vallejo Hyundai is looking for an experienced Automotive Sales Manager to join our leadership team. We are looking for a busy, hands-on manager who stays actively involved in the business throughout the day. This is not a position for someone who wants to sit behind the desk and wait for deals to come to them. Strong CRM management is a must.

Requirements

  • Previous automotive dealership sales management experience required
  • Strong CRM experience required
  • Strong understanding of internet lead management
  • Strong desking and deal-structuring skills
  • Proven ability to lead and develop a sales team
  • Strong understanding of new and used vehicle operations
  • Experience with trade appraisals and inventory management
  • Strong closing and negotiation skills
  • Comfortable working with CRM, DMS, and dealership technology
  • Excellent communication and organizational skills
  • Ability to multitask and stay productive in a busy dealership environment
  • Valid driver's license and acceptable driving record

Responsibilities

  • Desk new and used vehicle deals
  • Structure deals to maximize front-end and back-end profitability
  • Monitor and manage internet leads throughout the day
  • Ensure every lead is being worked properly inside the CRM
  • Hold salespeople accountable for CRM activity, follow-up, tasks, calls, texts, emails, and appointments
  • Monitor lead response times and customer engagement
  • Review unsold showroom traffic and internet opportunities daily
  • Work missed appointments, no-shows, unsold customers, and aged leads
  • Help convert opportunities into appointments and sales
  • Coach, train, and motivate the sales team
  • Manage daily sales activity, appointments, follow-up, and closing performance
  • Work closely with F&I to improve overall deal profitability
  • Appraise trades and assist with used vehicle inventory decisions
  • Monitor inventory aging, pricing, merchandising, and turn
  • Assist salespeople with negotiations and closing customers
  • Monitor departmental goals, gross profit, PVR, volume, closing ratios, and other KPIs
  • Maintain compliance with dealership and manufacturer policies
  • Create a competitive, accountable, high-energy sales environment
  • Managing the CRM as a daily operating tool, not just a reporting system
  • Reviewing every active opportunity
  • Monitoring lead response and follow-up
  • Tracking appointments set, shown, and sold
  • Reviewing salesperson activity
  • Reassigning and redistributing opportunities when necessary
  • Making manager calls and helping close customers
  • Identifying opportunities that salespeople may have missed
  • Maintaining strong follow-up processes on unsold customers
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