Sales Manager

Wise Auto Group•Vallejo, CA

22d•Onsite

About The Position

Vallejo Hyundai is looking for an experienced Automotive Sales Manager to join our leadership team. We are looking for a busy, hands-on manager who stays actively involved in the business throughout the day. This is not a position for someone who wants to sit behind the desk and wait for deals to come to them. Strong CRM management is a must.

Requirements

Previous automotive dealership sales management experience required
Strong CRM experience required
Strong understanding of internet lead management
Strong desking and deal-structuring skills
Proven ability to lead and develop a sales team
Strong understanding of new and used vehicle operations
Experience with trade appraisals and inventory management
Strong closing and negotiation skills
Comfortable working with CRM, DMS, and dealership technology
Excellent communication and organizational skills
Ability to multitask and stay productive in a busy dealership environment
Valid driver's license and acceptable driving record

Responsibilities

Desk new and used vehicle deals
Structure deals to maximize front-end and back-end profitability
Monitor and manage internet leads throughout the day
Ensure every lead is being worked properly inside the CRM
Hold salespeople accountable for CRM activity, follow-up, tasks, calls, texts, emails, and appointments
Monitor lead response times and customer engagement
Review unsold showroom traffic and internet opportunities daily
Work missed appointments, no-shows, unsold customers, and aged leads
Help convert opportunities into appointments and sales
Coach, train, and motivate the sales team
Manage daily sales activity, appointments, follow-up, and closing performance
Work closely with F&I to improve overall deal profitability
Appraise trades and assist with used vehicle inventory decisions
Monitor inventory aging, pricing, merchandising, and turn
Assist salespeople with negotiations and closing customers
Monitor departmental goals, gross profit, PVR, volume, closing ratios, and other KPIs
Maintain compliance with dealership and manufacturer policies
Create a competitive, accountable, high-energy sales environment
Managing the CRM as a daily operating tool, not just a reporting system
Reviewing every active opportunity
Monitoring lead response and follow-up
Tracking appointments set, shown, and sold
Reviewing salesperson activity
Reassigning and redistributing opportunities when necessary
Making manager calls and helping close customers
Identifying opportunities that salespeople may have missed
Maintaining strong follow-up processes on unsold customers