Sales Manager (Part Time)

Carter's • Rochester Hills, MI

12d

About The Position

As a Part Time Sales Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find products for children from preemie through size 14. You will foster an inclusive environment, build product and brand knowledge, maintain a customer-focused sales floor, and coach the store team to deliver consistent service and an omnichannel experience. You will also serve as Leader on Duty, drive assigned business priorities, respond to customer concerns, and support store operations and asset protection.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficiency with computers and technology, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive, solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert on Carter’s brands and products to help families navigate children’s clothing sizes from preemie to size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching team members.
• Lead and execute an assigned business focus area through planning and follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns with timely, appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions that drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Give the store team consistent, in-the-moment feedback and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree opportunities and English as a second language learning.
• Professional and personal development, including training and development programs.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED