Sales Manager Hilton Daytona Beach Oceanfront

Crestview Management, LLC•Daytona Beach, FL

2d•Onsite

About The Position

This position is a Sales Manager position and reports to the Resort Director of Sales. The ideal candidate for this position will have excellent communication skills, both written and verbal, strong interpersonal and problem-solving abilities, be highly responsible, reliable, and organized. They must have the ability to focus attention on guest needs, remaining calm and courteous at all times, and consistently offer professional, friendly, and engaging service.

Requirements

Excellent communication skills, both written and verbal, required.
Strong interpersonal and problem-solving abilities.
Highly responsible & reliable & organized.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Consistently offer professional, friendly, and engaging service.
High school diploma or GED.

Nice To Haves

2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred.
2-year experience in the hospitality industry preferred.

Responsibilities

Ensure prompt and courteous service is extended to both internal and external customers.
Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis.
Solicit group business through action plan preparation and execution.
Maintain accounts, contact, activity, and business details within the appropriate software applications.
Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered.
Prepare weekly, monthly, quarterly, and annual reports, as required.
Balance operational, administrative, and Colleague needs.
Follow corporate as well as departmental policies and procedures.
Follow all safety policies.
Establish parameters, and quotes, and negotiate prices, confirmed by a written contract.
Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
Solicit, confirm, and coordinate Special Corporate and Group Sales.
Handle customer inquiries and lead requests for groups.
Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty.
Other duties as assigned.