Sales Manager (Part Time)

Carter's • Cambridge, MA

23d

About The Position

As a part-time Sales Manager at Carter’s, you will be a first point of contact for growing families and help customers find products for milestones throughout their parenting journey. You will foster a welcoming and inclusive environment, make use of team members’ skills and talents, and continually build your and your team’s knowledge of product styles, features, and benefits.

You will serve as a product and brand expert, support customers on the sales floor, coach the team on service standards and the omni-channel experience, and carry out assigned business priorities. The role also includes Leader on Duty supervisory responsibilities, responding to customer concerns, using customer feedback to drive results, supporting customer loyalty programs, and helping maintain asset protection, safety, and operational controls.

The position requires the ability to lift 40 pounds and perform frequent bending, stooping, reaching, pushing, and pulling. You must be able to stand or walk for extended periods and climb a ladder. Scheduled availability may include days, nights, weekends, and holidays. Compensation is $18.25–$22.25 per hour, based on experience and location.

Requirements

• High school diploma or GED.
• Positive, solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Become a product and brand expert to help families navigate products from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others to succeed.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and respond to customer concerns promptly and appropriately.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide consistent, in-the-moment feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support the store team with asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules intended to fit employees’ lives and support balance with personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion or English-language learning.
• Professional and personal development, including training and development programs.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED