Sales Manager (Part Time)

Carters Inc. • Cincinnati, OH

22d • $13 - $17

About The Position

As a part-time Sales Manager at Carter’s, you will be a welcoming first point of contact for families and help customers find products for children from preemie through size 14. You will foster an inclusive environment, develop product and brand expertise, and support the store team through coaching, feedback, and leadership on the sales floor.

The role includes leading an assigned business focus area, supporting customer service and omni-channel standards, responding to customer concerns, and helping maintain a safe and operationally controlled store. Carter’s describes opportunities for training, development, and career growth. Compensation ranges from $13.25 to $16.75 per hour, based on experience and location.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive and solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert in Carter’s brands and products to help families navigate product needs from preemie through size 14.
• Greet customers warmly and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and follow-through.
• Perform Leader on Duty supervisory responsibilities, drive results, and resolve customer concerns promptly and appropriately.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Provide timely feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support Asset Protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion or English language learning.
• Professional and personal development, including training and development programs.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED