Sales Manager (Part Time)

Carter's • Merrillville, IN

4d

About The Position

As a Part Time Sales Manager at Carter’s, you will be the first face of the brand for growing families, helping customers find products for every moment in their parenting journey. You will foster a welcoming and inclusive environment, value and optimize team members’ skills and talents, and continually educate yourself and the team about product styles, features, and benefits.

Carter’s is a North American apparel retailer for babies and young children, with the Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company describes its culture as close-knit and centered on caring, teamwork, flexibility, and growth, with training and development programs for employees.

This role combines customer service, sales-floor leadership, coaching, business execution, and operational support. The position may require availability for days, nights, weekends, and holidays as scheduled, along with the physical activities listed in the posting.

Requirements

• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• A positive, solutions-oriented mindset.
• A variety of skills and experiences.

Responsibilities

• Become an expert on Carter’s brands and products to help families navigate sizes from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omni-channel experience while coaching others.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly with appropriate resolutions.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Give the store team consistent, timely feedback and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support Asset Protection through consistent customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to support balancing work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program opportunities to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development opportunities.
• Development programs to grow in the current role and beyond.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED